Unit 16 | P2 | Describe how the skills that employees require to carry out jobs in an organisation are identified

Describe how the skills that employees require to carry out jobs in an organisation are identified

Depending on the organisation and the type of work required for a specific job, there is a set of skill that the organisation requires the ideal candidate to have. When an employee goes on an interview with an employer, they will obviously ask the candidate a set of questions by which they can determine whether has at least the basic set of skills required to be employed by them. After that, the employer could ask the candidate to complete a skills audit by which they can get an even clearer overview of the candidate's set of skills.

Obviously, organisations know that they will not find the perfect candidate who has the exact set of skills required. Most of the time organisations / employers provide training for the candidates so that they learn the set of skills required to succeed in that specific position at that specific employer.

The change in technology is something that has become a positive change, however people who had to adapt to it because of their job – without a choice – have found it hard. This is something that as an employee you cannot say "Oh no, I don't want to do that" because you are an employee, and you have to do whatever the employer tells you to do. So technological changes can affect the workflow of many employees as they can be working slower than before because of the new change that they have to get used to.

Different levels of skills are required for different positions at an employer. For example, a Customer Assistant may only need to be fluent in English language and be able to talk clearly, loudly and understand the situations of the people on the other side of the telephone, but an IT technician needs to know all that, plus has to have a vast amount of knowledge in IT and computing both hardware and software. Obviously, the more skills required for a job, the more money as well – however not many people realise, but the amount of stress and pressure can increase with the money too. 

Transferable skills as very valuable to the employer, as it can save them the time, money and effort to train all the other employees. However, if there are maybe 5-10 employees who have all the skills combined that the employer requires all the employees to have, then the issue can be fixed by sorting out groups of people to work together, this way these skills can be slowly but surely transferred from one to another.